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Third Customer (sale-to) on InvoicePublishers selling primarily to educational or other institutions may find that most of their shipments are to central receiving areas or loading docks. The publisher may need to enter additional information about the person who actually ordered and is ultimately to receive the shipment. This is especially true if the publisher wishes to send promotional or marketing materials to the customer that actually received the order. Enhanced logic can be activated in a Cat’s Pajamas system that allows entry of a sold-to customer on an order. If no sold-to customer is entered, the ship-to customer is assigned automatically. If the ship-to customer is a temporary account, the bill-to customer information is assigned automatically as the sold-to customer. Shipping documents print bill-to and ship-to information, but with the sold-to contact line. Or shipping documents can be customized to print the ship-to and sold-to customer information, instead. If your system is customized to print separate shipping and billing documents, it can print bill-to and sold-to customer information on billing documents. Accounts receivable information in Cat’s Pajamas data files is based on the bill-to customer; but orders and sales data is based on the sold-to customer. Hence reports are based on the bill-to or sold-to customer. The “Third Customer on Invoice” logic does not include any additional report modules. Some publishers combine the “Third Customer on Invoice” logic with the document archive to electronically store a copy of the packing slip or invoice that shows where the order was shipped. Then they can view or print information about a ship-to customer and the items on the order. For more information, email your questions (including your name and company name) or call at 800-827-2287.
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