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The Company
The Software
Our Clients
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Modules/Features
Visiting Cat's PJs
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Managing Backorders
Backorders are a fact of life for most publishers. The Cat's Pajamas makes
it easier to manage them by creating backorders and backorder notifications,
displaying backorder levels for each title, and streamlining the release or
cancellation of backorders when the books arrive.
Backorders are captured for marketing and forecasting purposes, but don't
affect sales or accounting functions until released and shipped.
Entering Backorders
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As orders are entered, out-of-stock books are detected and the operator has
the option to backorder them.
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The operator is alerted if stock is available in another warehouse or a
possible duplicate backorder is detected.
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Code customers with backorder policy information, such as "No backorders",
"Backorder only NYP", minimum quantity, minimum weight, combine P.O.s, etc.
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If the customer doesn't want titles backordered, out-of-stock titles can
show as cancelled on the order.
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You can flag specific titles as "no backorders".
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Add a comment to the backordered item for printing on the invoice that will
be created when the backorder is ready to ship.
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Backorder an entire order if one or more items are not available.
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Assign a cancellation date or "earliest release" date for future-ship
orders. Each backordered item on the original order is automatically annotated
with due date information; a special comment can be tied to a backorder to
print on the invoice at release.
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View/print/cancel all backorders for a specific customer, cancel all or
some backorders by date, title, or other criteria.
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During order entry, view backorder information for a title: quantity on
backorder, due date, print quantities, printer, and other reorder information.
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Edit backorders at any time prior to their shipment.
Prepaid Backorders
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Special logic streamlines prepaid backorders.
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If the customer sends a check to cover the entire order, a credit
adjustment can be automatically added to the customer's account when the
backorder is entered. When the backordered item is eventually shipped, the
credit adjustment will automatically apply to that transaction.
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If the customer pays by credit card, you can choose to charge only the
shippable amount to the credit card now, and defer charging the backordered
items to the credit card until they can be shipped. When the backorder is
released, the card is charged automatically.
Releasing Backorders
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When stock is received, release the accumulated backorders for each title
by your specified criteria.
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No release of backorders to customers with bad credit codes.
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Restrict release of backorders to specific titles, customers, credit codes,
order value, or other.
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Control release of backorders by shipping method, age of backorder, size of
backorder, shipping zone, and other criteria.
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Option to combine items from different purchase orders on same invoice with
complete P.O. annotation for customer.
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Option to add fillable backorders during regular order entry to save
shipping costs -- full P.O. annotation.
Reporting On Demand
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View up-to-the-minute backorders for a customer or groups of customers, or
run reports at the level of detail you require whenever you need them. Print
reports by customer, book, sales area, cancel date, prepaid terms, or other
specified criteria.
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Notify your customers of a cancellation by exporting into a mail merge
program a list of customers who have backordered that title.
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