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Bottom-line Results

There are several measures of a software vendor that can only be verified by the experience of the users. Cat's Pajamas can make claims—but we suggest a few simple questions that are easily answered by a publisher.

Productivity

When publishers switch to Cat's Pajamas, productivity goes up. When publishers switch away from Cat's Pajamas, productivity goes down. This shows up most in the labor-consuming daily grind of processing orders, customer service and applying cash. We suggest verifying our claim by asking publishers themselves: “Did operational productivity improve when you switched”?

Support

Cat's Pajamas has a good reputation for support. We suggest the question: “Did the quality of support improve when you switched”?

System Stability

Everyone would agree that a system that isn’t working obstructs productivity. Answers to the following questions might be useful:

  1. Did you experience less downtime and fewer system problems when you switched?

  2. Did the new system require less system management time?

  3. Did you have fewer concerns about the integrity of essential data like A/R, inventory quantities, and inventory value?  

See these other system design topics:

 

 

 
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© Copyright 2007, 2008
The Media Services Group, LTD.

All rights reserved.
The Cat's Pajamas
Burlington, WA 98233

phone: 800-827-2287
phone: 360-707-5300
fax: 360-707-5400
fax: 360-707-5401
email:
info@tcpj.com